SHIPPING TIMELINE
We offer free shipping to the US, UK, and Canada. Typically, products purchased from our store are delivered within 5-8 business days.
If your order is not delivered within this time frame, please feel free to contact us at support@thejacketsavenue.com.
TRACKING
Once your order has been shipped from our warehouse, you will receive an email with your tracking information.
You can check the status of your order via our Order Tracking Page or contact our customer service team at support@thejacketsavenue.com.
COURIER SERVICE
We partner with trusted courier services like DHL, FedEx, and USPS, ensuring timely dispatch of your products. Orders may ship from our US or UK warehouses, or from our international warehouses.
DAMAGED/DEFECTIVE ITEM(S)
In the unfortunate event that your item arrives damaged, please contact us within 3 days of receipt.
We are fully committed to delivering the highest quality products and services to our customers.